Consulting

Importance of Secondary Architectures
Architecting the Small Screen Experience
Artefact Modelling
Intranet Chaos - Putting Your Business at Risk
Intuitive Intranet & Web Design

Web Design

IA: Where to Start
Get the Competition Working for You
Online Presentation & Messaging

Content Design

Practical Business Writing: Tip 1 - Create an Organisational Glossary
Practical Business Writing: Tip 2 - Working With Acronyms

Intuitive intranet design

When you think of what makes a intranet intuitive, what comes to mind? Nice icons, easy navigation, recognisable brand? Is that all it is.

To me the secrets are in how we make it happen. It’s user-centred design in action. We are modelling a world. We are honouring the white space between the countries. We are keeping the design clean and usable, not just graphically but in the content as well, crafting writing styles, experiences, layouts and ensuring information is fresh and engaging.

I know it is working when the site is trusted. I get positive feedback. The users start an active conversation with me because I have awakened them to the possibilities of information presentation available to them. When people want to use it we did something right.

Information Design
navigation, metadata, classification, collaboration, content types, resource centres

Vision & Strategy
information, metadata, taxonomy, governance, content, records, cleansing, web

Enterprise Information Management, Intranets, Portals & Web
mining, engineering, finance, law, government, education, health

Specialist Analysis & Research Reports
competitors, trends, audience analysis, requirements analysis, change management, adoption 

Content Design & Development
manuals, newsletters, web sites, policies, tenders, help files, training, procedures